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Right of Withdrawal

Right of Withdrawal

Unwanted items

Please note that we do not offer an exchange service on unwanted items. If you wish to exchange your order, please return the item for a refund, and place an order yourself via 3pbeats Records for the alternate item. We are happy to refund unwanted items that are returned to us within 21 days.

Please send the items to the address below:
3pbeats Records
Energetikov ave., 40, building 4A, office 2N
195253, Saint-Petersburg
Russian Federation

Enclose a note with your order number, list of items you are returning and state that the items are unwanted, and you require a refund. For the return of high value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.

Incorrect or faulty items

Should you receive any items that you did not order, or that prove to be faulty, you can return them to the following address:
3pbeats Records
Energetikov ave., 40, building 4A, office 2N
195253, Saint-Petersburg
Russian Federation

Please enclose a note quoting your order number, what you are returning, the nature of the fault, and specifying whether you require the correct item to be sent out, or a refund.

All goods that are returned to 3pbeats Records are the responsibility of the customer and you may wish to send goods by registered post. We are not liable for goods that do not reach us.

Damaged items

If the damage is limited to standard cases, please contact us via contact-form with details of the damaged cases and we can send replacements out to you.

If the damage affects the product itself we will replace any faulty item free of charge. Please contact us via contact-form and we will promptly get back to you. We will require you to return the faulty item(s), but you will be reimbursed for your return postage. Please do not return faulty items to us without contacting us first.
* incl. VAT, plus shipping